About the Professional Services Panel

The Professional Services Panel (PSP) is a facility to enable agencies to access a range of Professional Services from pre-qualified Suppliers using a standardised contract and related processes.

The panel comprises two distinct categories - HR & Recruitment, and Business Advisory Services - with sub-categories under each of the two main categories.

The PSP has been established for an initial 12 months plus two (2), twelve (12) months extension options.

There is no limit to the number of Suppliers that will be included on the panel. Over the term of the contract, additional Suppliers may apply by demonstrating their capability for inclusion on the panel.

To submit an Application, download the PSP Application Pack, and review and complete the relevant documentation. Please email any queries and completed Applications to: DPCSPCategory2@sa.gov.au


Professional Services Panel Categories

Business Advisory Services

Delivery of Business Improvements

  • Efficiency (cost)
  • Review of business effectiveness (quality)
  • Review of output timeliness
  • Review or advice on value proposition
  • Baselining and performance assessments

Customer Experience Improvement

  • Customer journey mapping
  • Customer surveys
  • Customer centered design
  • Market research

Management Advice

  • Resource management
  • Governance advice and/or support
  • Performance Reporting
  • Risk management

Operational Strategies and Systems

  • Assessment and/or advice on workflow improvement
  • Knowledge management
  • Business transformations
  • Organisational integrations
  • Continuous improvements
  • Budgeting and forecasting
  • Cash management and collections
  • Offshoring, on shoring, reshoring and outsourcing

Business Strategy Planning

  • Coherence (value coherence, system coherences, process coherence)
  • Organisation strategy development, planning and execution
  • Business unit strategy development, planning and execution
  • Customer journey planning
  • Baselining and performance assessments

Program/Project management delivery

  • Project governance
  • Project management
  • Business analysis
  • Change management.

HR & Recruitment Services

Pre-Employment Screening

  • Referee checks
  • Screening checks
  • Identity checks
  • Police/criminal history and security checks
  • Verification of qualification
  • Employment verifications
  • Adverse media checks
  • Social media checks
  • Psychometric testing
  • Medical assessments
  • International checks

Executive/General Recruitment

  • Undertake research to identify appropriate candidates
  • Distribute information and/or appropriate advertising
  • Recruitment advertising and information distribution
  • Conduct pre- engagement candidate interviews
  • Short-listing of applicants
  • Receive applications
  • Expert candidate sourcing
  • Due diligence
  • Scheduling interviews for candidates with panel

Staff Development & Training

  • Conduct staff development training programs
  • Conduct team building programs
  • Leadership and management qualifications (eg. Certificate IV in Frontline Leadership and management)
  • Cultural awareness training
  • General professional development

Executive Coaching

  • Executive self-management
  • Public financial management
  • Being an accountable leader
  • Developing new workforce capabilities

HR Advice

  • Provide advice relating to recruitment and selection guidance
  • Organisational planning and structure review
  • Draft position descriptions
  • Position classification and reclassification
  • Assist in the establishment and running of assessment centres
  • Conduct performance reviews

Workplace Health and Safety

  • Wellbeing and resilience
  • First Aid training
  • Fire Safety Training
  • Cardiopulmonary Resuscitation training
  • Incident Management Capability training
  • SafeWork SA accredited training
  • Occupational Therapy training